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RT Security Update

Over the last 10+ years DoIT has developed nearly 200 forms for various offices across campus, providing enhanced business processing options. These forms deliver a better user experience, and a...

Posted: June 26, 2020, 12:15 PM

5-4-2020 DocuSign Limit Exceeded issue

UMBC offices are leveraging DocuSign at a rapid adoption rate, especially since COVID-19, and today we experienced an issue related to the volume of requests. For those who experienced the...

Posted: May 5, 2020, 2:10 PM

RT - NEW tagging option for tickets

RT ticket tagging

Whether it's a blog, a wiki, or even Twitter, when you have a system with a lot of information, some method of tagging that information with easy-to-remember words or phrases makes it much easier...

Posted: December 18, 2019, 6:22 AM

11-15-2019 5:00 pm Downtime for RT

As part of our ongoing commitment to security, DoIT's Unix Infrastructure group will be conducting its quarterly system patching on Friday, November 15th between 5:00pm-6:00pm for the RT system....

Posted: November 13, 2019, 10:00 AM