DoIT's Audio Visual Services is hiring

The Student AV Student Specialist I is responsible for assisting in the day-to-day operations of the Audio-Visual infrastructure on campus. This includes all aspects of customer support including but not limited to:

Responsibilities include but are not limited to:

• Assist the faculty and other UMBC staff in use of the in-room audio-visual classroom equipment
• Respond to service requests arriving by phone, service counter visits, and RT tickets.
• Support the use of soft client conferencing solutions such as Webex, Blackboard Collaborate, etc.
• Remain up to date with the latest classroom audio visual installs and upgrades. 
• Clean, check, and/or repair audio visual gear in the field or classrooms as directed. 
• Maintain professional office procedures and security for assets

• Must be able to diagnose problems and implement solutions quickly.
• Possess excellent organizational and communication skills, including strong interpersonal skills.
• Ability to work independently with little supervision, the ability to set priorities, and handle multiple/concurrent tasks.
• Work includes extended periods of time working at a computer, lifting, moving, and installing systems; performing hardware maintenance tasks.
• Willingness to learn.
• Preferred: basic experience within the Windows and Macintosh environments.