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Storage Failure Affects Blackboard

Today from approximately noon to 2pm the Blackboard server was unavailable. This was due a controller on a storage array going bad. Unfortunately, the server attached to this storage was...

Posted: October 26, 2010, 5:47 PM

Bb Known Issue: Email Sent in HTML Format vs. Plain Text

Over the past month DoIT has received reports from both faculty and students that emails sent through Blackboard contain HTML code. In some instances users have complained that the embedded code...

Posted: October 1, 2010, 5:46 PM

Reminder: 24/7 Bb Support Now For Students Only

UPDATED Dec. 3, 2010: DoIT encourages faculty to continue to steer their students to the 24/7 Bb Support Portal as a "first line of defense" for assistance with any technical Blackboard...

Posted: October 1, 2010, 2:54 PM

Blackboard Service Restored 8:45AM

Update at 8:45AM Blackboard service has been restored. We will be monitoring the systems throughout the day. --------------------------------- Update at 7:30AM UMBC’s Blackboard system is...

Posted: September 27, 2010, 7:02 AM

Blackboard Down for Maintenance from 10 pm Fri. 9/10...

Full Title: Blackboard Down for Maintenance from 10 pm Fri. 9/10 to 1 am Sat. 9/11The UMBC Blackboard server will be down for three hours of maintenance starting this Friday, September 10, at 10...

Posted: September 8, 2010, 3:34 PM

Instructor Display of Bb Menus Using Firefox Now Fixed

Yesterday, DoIT began receiving reports from instructors that their course menus were obscured when they used the Firefox web browser (see example at right). We worked with Blackboard, which...

Posted: September 1, 2010, 11:11 AM

How New Employees/Instructors Get Access to Bb Courses

As announced earlier this month, all FA2010 Blackboard courses were auto-created on July 15. Since then, DoIT has auto-created new Blackboard course shells every day, whenever a new course with a...

Posted: August 26, 2010, 4:11 PM

How New Employees/Instructors Get Access to Bb Courses

As announced earlier this month, all FA2010 Blackboard courses were auto-created on July 15. Since then, DoIT has auto-created new Blackboard course shells every day, whenever a new course with a...

Posted: August 26, 2010, 4:11 PM

Changes in How Faculty Can Get Blackboard Help

Starting today, the Division of Information Technology (DoIT) is directing faculty to the DoIT Help Desk to resolve basic (tier 1) Blackboard issues or escalate to DoIT's Instructional Technology...

Posted: August 23, 2010, 3:47 PM