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Submit Classroom and Lab Software Requests By May 1!

April 8, 2020 3:01 PM

The deadline for requesting software to be included in our physical labs, virtual labs, and classrooms is approaching. Software requests for Summer and Fall 2019 are due by May 1 (Summer deadline extended). All software requests must be renewed each semester. Please see our Wiki page for information about this process. 

Requests for licensed software must include: (1)  Proof of purchase and license information, and (2)  software media and installation instructions. Please contact us if you have questions about the appropriate license volume or type to purchase. Requests to install unlicensed software, software with license modes incompatible with our labs, or software with system requirements incompatible with our labs, may be rejected. DoIT will make accommodations for such requests to the extent they are practicable. 

Software requests must be submitted via an RT ticket containing the required information. You can create a ticket at, or by contacting the Technology Support Center (TSC) at 410.455.3838, if you require assistance. Software requested after the deadline is not guaranteed to be made available. DoIT will notify the requestor when the requested software is available in the lab. The requesting faculty or instructor is responsible for testing the software to ensure it is working as expected.  

Software requests for one-time events:

If you need software installed for a one-time purpose (for example, a 2-day workshop in which all users need access to the software), the request should be submitted no less than six (6) weeks prior to the first lab reservation for that class. The software will be removed once you are finished.