Using FAQs to Help Users Help Themselves
A Free, On-campus "Simulcast" of A SIGUCCS Webinar
FYI
As promised during Andrea Mocko's 1/14/16 "Lessons Learned from the TSC," she and John Fritz will reprise a popular workshop and proceedings paper from the Special Interest Group - University and College Computing Services (SIGUCCS) 2015 annual meeting.
Note: This is a free, on-campus only "simulcast" of a SIGUCCS live webinar to be held Friday, April 8, at 3 p.m. in Engineering 023. For more info and to RSVP, visit http://my.umbc.edu/groups/instructional-technology/events/39550.
Posted: March 29, 2016, 9:21 AM
