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Box.com login and access issues Friday December 15th

Most users are currently unable to access Box.com due to a critical unplanned systems outage they are experiencing. At this time, they have not given an ETA for services to be restored. We will be monitoring the service and will post as soon as we have an update. If anyone would like to check their service dashboard, you can go to the following site which they will be updating throughout the outage. 


This issue appears to have started around 9:30 this morning, and effects not only login, but the integration with other services like Docusign and RT. We apologize for the inconvenience this is causing. Hopefully they will get services restored shortly. 

If you have any questions or concerns, please feel free to reach out to me directly, I've included my information below.  

Damian Doyle
Deputy CIO - DoIT

Posted: December 15, 2023, 10:16 AM