How to Get the Most Out of Webex
Learn about different tools and how to customize your Webex
New to Webex? Or just curious about the tools available to you? Either way, here is a quick list of tools you can use to enhance your Webex experience!
Some features are designed for Messages and some are for Meetings. A (+) will indicate a Message Feature, (-) indicates Meetings, and (*) indicates a feature for both.
1. Pinning Chats (+)
- Pin your most important or most frequented chats using the favorites feature
- Click the three dots when highlighting over a chat next to the chat and select “Add to Favorites”
2. Whiteboards (*)
- Use the Whiteboards feature to sketch out ideas with your team
- Whiteboards can be used during meetings or outside of meetings as long as you have access
3. Vidcast (+)
- Record videos with Vidcast to share in your spaces
- This can be used for creating video messages, demos, tutorials, lectures, etc.
4. Pinging/Mentions (+)
- Tag/ping people in a space using “@here”, “@all”, or you can @ a specific individual's name
- “@here” pings anyone who is currently online/active
- “@all” pings everyone in the space, regardless of whether they are online or not
5. Quiet Hours (+)
- A Quiet Hours schedule can be set in your settings under the Notifications dropdown
- This allows you to mute Webex notifications and calls that you may not want to receive notifications for outside of your working hours
6. Virtual Backgrounds (-)
- Virtual Backgrounds can be set by going into your settings page and clicking on “Background” found under the “Video” dropdown
- You can set your background to a desired photo you have or from the preset options provided by Webex
- UMBC also has some UMBC-branded backgrounds to choose from
7. Smart Audio (-)
- “Smart Audio” which can be found under the “Audio” dropdown menu in your settings
- This allows you to control how much audio your microphone will pick up when in a meeting
8. Shortcuts/Hotkeys (*)
- Keyboard shortcuts can be found and edited in your settings if you wish to customize how you navigate the Webex App
9. Breakout Rooms (-)
- Create breakout rooms to create smaller groups
- Breakout groups can be organized prior to a meeting in the meeting settings or during the meeting
10. Layout Customization (-)
- You can customize the layout of your meetings under the “Meetings” dropdown in your settings
- There is a list of checkboxes to choose from for how you want others displayed in meetings to improve your experience.
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Posted: July 21, 2025, 3:00 PM
