Performance of myUMBC on Tuesday, August 31, 2010

Today, myUMBC users have been experiencing authentication errors and slowness. Initially, the typical message was a “shibboleth listener error.” We believe we have identified the cause of the authentication error and implemented a fix, which we are continuing to monitor. In addition, we know there are ongoing issues with slow page loads. DoIT staff are working late to change a few system parameters, and will be monitoring performance of the myUMBC environment tonight and tomorrow. In the meantime, you can login directly to most of the services that you typically see in myUMBC. To make this easier, the DoIT web site now has a link to a temporary web page with direct links to many of the various campus services.