RT issue on 12-23-2013
RT experienced an issue this morning between 8:30am and 9:00am which prevented access.
The tech staff rebooted all the services and this cleaned up whatever was causing the issue. While we cannot determine the root cause we will continue to monitor and reboot if necessary to keep the system intact.
I apologize for the inconvenience and hope to identify and resolve the issue as soon as possible.
We do have a RT is down list available for anyone who wishes to get an email when such events occur. Just email me and I will be glad to add you to the list.
Have a great holiday
Joe Kirby
The tech staff rebooted all the services and this cleaned up whatever was causing the issue. While we cannot determine the root cause we will continue to monitor and reboot if necessary to keep the system intact.
I apologize for the inconvenience and hope to identify and resolve the issue as soon as possible.
We do have a RT is down list available for anyone who wishes to get an email when such events occur. Just email me and I will be glad to add you to the list.
Have a great holiday
Joe Kirby
Posted: December 23, 2013, 10:58 AM