Success Stories

DocuSign envelopes going into SPAM update

First of all I want to thank all of those who provided feedback concerning the DocuSign emails going into the SPAM folder. DoIT system folks have added DocuSign to the list of OK emails and...

Posted: December 12, 2023, 12:12 PM

DocuSign System is Unavailable

Please be aware that the DocuSign system is down. I have been in contact with the vendor who has acknowledged that all of North America DocuSign is currently down and they are in triage mode to...

Posted: May 24, 2022, 4:19 PM

DocuSign timeout for Enterprise forms

I wanted to inform you that we are working on an issue with the connection to DocuSign from UMBC.  At this time the issue is only affecting new form creation for Enterprise forms. Our...

Posted: March 16, 2022, 10:40 AM

DocuSign webforms back online

Please be aware that the Enterprise DocuSign webforms are now back online. If you have any questions or concerns please submit a ticket to umbc.edu/go/1067  Thank you for your patience in...

Posted: July 27, 2021, 10:57 AM

DocuSign webforms Down

Please be aware that we are experiencing an issue with the Enterprise DocuSign webforms.  We are working on the issue and will update this message as soon as we have a better idea of when it...

Posted: July 27, 2021, 9:20 AM

DocuSign Hourly Limit Issue Update

Over the last week UMBC has experienced a large increase in the use of DocuSign as we gear up for the Fall semester. The DocuSign service had issues with this volume and many of you got the...

Posted: August 17, 2020, 11:48 AM

DocuSign Hourly Limit issue

Please be aware that the DocuSign system use had exceeded our vendor enforced limit of a 1,000 transactions per hour. It stopped creating envelope transactions for approximately 10 minutes from...

Posted: August 12, 2020, 12:15 PM

5-4-2020 DocuSign Limit Exceeded issue

UMBC offices are leveraging DocuSign at a rapid adoption rate, especially since COVID-19, and today we experienced an issue related to the volume of requests. For those who experienced the...

Posted: May 5, 2020, 2:10 PM

Digital Workflow Promotes More Comunication and Efficiency

OFAS Utilizes DocuSign to Expedite the Financial Aid Process

For months now, newly accepted students have been facing the important decision of where to attend college. For most, one of the biggest factors will be how much money they are able to secure in...

Posted: February 27, 2019, 10:35 AM