Wireless & Infrastructure Support

Wireless

UMBC’s wireless network allows you to connect your own computer, or other similar devices equipped with a suitable wireless network card, to the Internet while on campus.

There are three primary wireless networks supported at UMBC:

  • eduroam is an encrypted secure wireless SSID that provides access to general campus network services. Once you login to eduroam your user credentials can be stored and your laptop or mobile device will automatically connect on subsequent visits. It can also be used at other participating educational institutions in this area and throughout the world to allow access to other University’s wireless networks for visiting UMBC affiliates. Details on configuring your laptop or mobile devices for eduroam can be found at here. Please note that your eduroam username is your UMBC email address, e.g username@umbc.edu, you must include the @umbc.edu for authentication to work correctly.
  • Retriever Home is a secure, encrypted wireless network designed specifically for UMBC residence halls. It provides students with a personalized, home-like network experience, allowing for easy connection of multiple devices such as cell phones, tablets, laptops, gaming consoles, printers, smart home gadgets, etc. Authentication is handled through your housing assignment and myUMBC credentials, ensuring that your devices are connected within your assigned residence hall. Once set up, your devices will automatically connect, providing a seamless experience. For setup instructions and more details click here.

  • UMBCVisitor is designed to grant campus guests easy access to basic web and email services.  On “UMBC Visitor” bandwidth is limited and peer-to-peer networking is blocked.  Popular file sharing programs may not work and does not offer network encryption.

Mobile WiFi Devices

Devices like Apple’s iPhone and ipad, Android devices and Windows mobile devices can easily access web services by connecting to the eduroam network. Once authenticated a user’s credentials will be stored on the device and it should automatically connect in the future.

Enable WiFi Calling

Some areas of the campus may have inadequate cellular reception for making phone calls. UMBC encourages users to enable WiFi calling on their mobile phones. Configuration instructions can be found here.

Wireless Locations on Campus

Wireless coverage is provided throughout all indoor spaces within the academic, administrative and residential buildings on campus.  If you encounter an indoor area with poor coverage please submit a ticket through the UMBC TSC.

Policies regarding the acceptable use of wireless and restrictions regarding using personal wireless routers or access points can be found at the DoIT FAQs Pages.