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DoIT Update on Recent Webmail, Blackboard Issues

Load Balancer "Root Cause" to be Reviewed This Semester

To the UMBC Campus Community, Over the past 7-10 days, DoIT has been troubleshooting technical issues with the Cyrus campus Webmail system and Blackboard. Initially, we saw these as separate...

Posted: January 24, 2014, 3:14 PM

Blackboard Known Issues Resolved

Creating & Reusing Assessment Issues Working Normally

1/22/14 Update We appear to be back to normal now.  1/21/14 Update Spoke too soon. We're not seeing as many cases of export/import issues (#2 below), but we are still seeing issues...

Posted: January 17, 2014, 6:14 PM

DoIT to Restart Bb System on Wed., 1/16/14 @ 10 a.m.

Known Issue with Bb Export/Import and Assessments

1/16/14 UPDATE DoIT will be taking down Bb again at 10 a.m. today to address the issues below. We anticipate this will take one hour. 1/15/14 UPDATE This morning's restart did not...

Posted: January 14, 2014, 4:57 PM

Blackboard Upgrade Completed

WT2014 courses, placement testing remain on separate server

DoIT has completed the upgrade to Blackboard version 9.1.13. Winter 2014 courses remain on a separate server and will be merged into the main production system after the start of the Spring 2014...

Posted: January 10, 2014, 11:40 AM

DoIT's Technology Support Center Hiring Additional Students

Come work for us!

The DoIT Technology Support Center is now hiring student consultants for the Spring semester. Please see our job description below and visit our job posting on UMBCworks to apply. TSC Student...

Posted: January 8, 2014, 10:43 AM

RT issue on 12-23-2013

RT experienced an issue this morning between 8:30am and 9:00am which prevented access. The tech staff rebooted all the services and this cleaned up whatever was causing the issue. While we cannot...

Posted: December 23, 2013, 10:58 AM

Reminder: Bb Down for Upgrade Jan. 8-10

WT2014 Courses Now Available at bb-winter.umbc.edu

Please see previous announcements for more information: 12/5/13 DoIT News Reminder (emailed to faculty & staff on 12/6/13) 8/16/13 Original Notice (emailed to all Bb instructors &...

Posted: December 20, 2013, 10:52 AM

RT database upgrade completed

RT's database has been successfully migrated to new hardware. Many thanks to all in DoIT who contributed to this upgrade with special thanks to Jeremy Gude who performed all the database efforts....

Posted: December 19, 2013, 10:10 PM

RT database upgrade completed

RT's database has been successfully migrated to new hardware. Many thanks to all in DoIT who contributed to this upgrade with special thanks to Jeremy Gude who performed all the database efforts....

Posted: December 19, 2013, 9:28 PM

Reminder-RT ticket system downtime notice for 12-19-2013

RT will be down tonight from 6pm-9pm for hardware and database upgrades. If an issue arises during the downtime please call the Technology Support Center (TSC) at 410-455-3838. Their Thursday...

Posted: December 19, 2013, 11:21 AM