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Introducing a New help.umbc.edu Page

Take a look at this new self-service portal!

We're thrilled to unveil the brand new help.umbc.edu page, designed to assist our campus community better than ever before. Over the past several months, our team within DoIT has been diligently crafting this self-service help center to address all your needs. 

How to get there: Access this page from the "Help" link at the top of your myUMBC page or by going directly to help.umbc.edu.

With input from various campus stakeholders, we've revamped the front-end help experience to provide a keyword-driven tool. The new help.umbc.edu is divided into three convenient Centers: "Academic & Student Services," "Administrative Services," and "Computing & Technology."

Our intelligent search features ensure you'll find what you're looking for. If you happen to be in the wrong center, you’ll see similar results from other centers and the top FAQs relevant to your search. 

We value your feedback: If you spot any areas for improvement or have suggestions, please don't hesitate to let us know by clicking here. Your input will help us continuously enhance this experience, refining search terms and content as we go. Thank you for being part of this journey!

Posted: March 25, 2024, 10:34 AM