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RT 4.4.1 Upgrade Completed

The RT upgrade from 4.2 to 4.4 has been completed. Special thanks to Paul Riddle and Jeremy Gude for making this happen. The system may seem a little slow initially as the system rebuilds...

Posted: January 6, 2017, 6:11 PM

2016-12-22 RT Scheduled Downtime

Please be aware that RT will be down for systems patching from 5pm - 6pm on Thursday 12-22-2016. For a full list of services being patched please see myUMBC post from DoIT's Senior Director of...

Posted: December 20, 2016, 11:41 AM

RT 4.4.1 development ready for testing

Testers needed for RT 4.4.1 upgrade

The work for preparing our upgrade from RT 4.2.11 to RT 4.4.1 is ready for testing. The actual upgrade to production is scheduled for the January 6, 2017 weekend starting Friday evening beginning...

Posted: December 7, 2016, 3:47 PM

Joe Kirby Honored for 30 Years of Service

16 DoIT Staff Honored at UMBC Service Awards Tomorrow

Update: See Joe's UMBC Digital Story at https://youtu.be/Q2cGLtJfxjk While many have contributed to UMBC's 50 years of excellence, tomorrow the campus will recognize 30 years of service by...

Posted: December 6, 2016, 2:27 PM

Lunch and Learn With Request Tracker Features Huge Turnout

Users group learns of new features and effective practices

In early October, the Request Tracker (RT) users group met in the newly renovated Engineering Room 023 for an informative session on RT’s upcoming features and overall integration within UMBC....

Posted: October 17, 2016, 12:38 PM