Resolved - Blackboard Service Disruption - System Performance
Access to Blackboard & course content may be impacted
At 6:40 PM on September 22nd, Blackboard reported a system performance issue affecting clients in the US East region. This disruption may prevent users from accessing the Blackboard platform. Users who are able to log in may experience degraded performance and difficulty accessing course content and assessments.
As of 11:00 PM, system performance issues remain unresolved.
Blackboard engineers are working to address the issue as quickly as possible. Instructional Technology staff opened a ticket with Blackboard Support and are continuing to monitor the service disruption.
Update:
As of 3:15 am on September 23, Blackboard reports that this incident has been resolved. Please open an RT request for any continuing concerns related to system performance.
This post will be updated with additional information as we receive it.
- Check our extensive FAQ collection
- Open a ticket via RT
- Follow the Instructional Technology & DoIT myUMBC groups
- Request a consult with instructional technology staff
- PIVOT | Academic Continuity | Keep On Teaching | Student Technology Resources
Posted: September 22, 2024, 11:19 PM